The main motto behind introducing the Q&A into local search is to get the most updated and relevant data about businesses and places. Q&A is always been one of the best sources to get fresh content. Amazon has already tested it and employing it the way it should be.
Here’s what Google’s Q & A feature looks like on mobile device.
Here’s what Google says:
“To make sure “Questions & answers” contains the most accurate and useful local info possible, business owners can add frequently asked questions and answers as well. In addition, when you (a customer) ask a question about a place, we notify the business owner and other in-the-know users to see if they have knowledgeable answers to contribute. When your question is answered, we notify you too.”
Remember, the early bird gets the worm!